Every business has needs and getting maximum return is one of these. Some of the needs are interrelated to each other, so it is very essential to spot out needs which are interdependent and can bring out maximum outcome upon pursuing.
In any Customer Centric Business which follows ‘Rules of Customer Centricity’ in every phase of planning and execution has a fix targets regarding their needs. Their sole fulfilment depends upon their customers as they have every process and products for benefit of customers, not merely for monetization purpose.
Service providers too follows concept of customer centricity. For service providers customer centricity lies in grade of service they provide with respect to its charges.
Often the hunger for satisfaction of needs, causes degradation of services/products, once they start to attract new users and gain in positive reviews.
Often the hunger for satisfaction of needs, causes degradation of services/products, once they start to attract new users and gain in positive reviews.
That’s unethical and against rules of customer centricity. One of the ways, which is ethical and can help in fulfilling “getting return” needs is to implement Identity Management Platform.
An Identity Management platform Manages Identities of customers , which is securely stores in cloud. With cloud as adoption among businesses, made accessibility of data very convenient irrespective to location and device.
An Identity Management platform Manages Identities of customers , which is securely stores in cloud. With cloud as adoption among businesses, made accessibility of data very convenient irrespective to location and device.
With the help of an Identity management platform, it gets very easy to categorize customer base. Categorization in terms of a valuable base and low priority base.
A valuable base is a category which has only ideal customers, ideal in terms of business. Customers which suits a product type or service type is an ideal customer.
Low priority are the ones who partially falls under ideal customer and also serves some contribution towards sales.
So, it is very crucial to know and differentiate, to whom are we serving and what are we getting in return.
Hence, Knowing and working out on ideal customers can help minimizing efforts and maximizing on profits and returns.
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